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In this three-part Webcast series, Michael Doane, with experts from the SAP Consulting organization, addresses key issues including value realization, cost reduction, and business and IT alignment. Leveraging a comprehensive maturity assessment model, Michael and experts from SAP address key areas for improvement, highlight best practices, and provide a road map to help you thrive after you go live.

You’ll have a unique opportunity to assess the maturity of your organization’s SAP solutions using a free maturity assessment from Doane Associates, which will be provided to all Webcast participants. The results, plus Michael Doane’s and SAP’s expert guidance, will be presented during the second and third Webcasts to help you make recommendations and build a road map for success.

Assess Your SAP Maturity
Tuesday, November 2, 2010
In the first part, we take a hard and objective look at the current state of SAP solution maturity across key dimensions – business and IT alignment, the state of the applications, end-user support, and value management. We inventory chronic and common challenges that arise after going live and trace the origins of those challenges while identifying key sources of improvement. We introduce the maturity assessment and provide the audience with the access to this tool produced by Doane Associates, and establish the role of the assessment in the rest of the Webcast series.

Register for Webcast 1

Gaining Measurable Value with SAP
Tuesday, November 16, 2010
This Webcast examines the completed maturity assessments and makes recommendations to address common shortcomings. It will also dive deeper into value management. Learn how to align business benefits with solution design prior to implementation, as well as how to implement best practices for measuring and actively managing value post-implementation and beyond, from the Business Transformation Services group of the SAP Consulting organization.

Register for Webcast 2

Optimize Operations and Leverage Your Customer Center of Excellence
Tuesday, November 30, 2010
In the third and final installment of the Webcast series, we discover how you can bring business and IT together in a Customer Center of Excellence (Customer COE) that will drive sustainable and continuous business improvement for your SAP solutions. Discover the principles of operations optimization based upon Information Technology Infrastructure Library (ITIL) concepts, the Run SAP methodology, and best practices for building a sustainable support organization. Learn how to calibrate your organization’s operations maturity from the Business Transformation Services group of SAP Consulting.

Register for Webcast 3
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