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The annual user group meetings in Germany, the U.S. and the UK/Ireland showed that many midsize and smaller companies still have difficulties to see the benefits of SAP S/4HANA for their business. There is nothing wrong with having other priorities than to convert to SAP S/4HANA, but lack of information or even wrong facts about it shouldn’t be the reason.

Some said they would like to see more examples by other customers of their size. Right, but there is the problem: while the large organizations have already embarked on the SAP S/4HANA journey at large scale, their projects will take time. Most of them want to take the opportunity the reevaluate their customer extensions to the suite in order to reduce the cost of maintenance in the future and to streamline their business processes. On the other hand are net new customers, who are attracted by the technical superiority of the product and the lower cost of ownership, but they might not be members of the user groups yet.

Or, there is a question about the roadmap of SAP S/4HANA. It’s simple: first it covers the functionality of SAP ECC 6.0, including the industry specifics, and secondly new application components will be added in cooperation with the customers and the user groups.

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