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The Next Generation Business Intelligence

What you will learn:

  • What the next generation will expect of BI applications
  • How generational shift will drive changes in BI tools and technology
  • How the roles of BI professionals will be transformed
  • How the uses of BI systems will grow and change

Presenter:
Dave Wells

Event Date: 9/29/10
Event Time:

9:00 am PT / 12:00 PM ET

VIA TDWI

CRM Then and Now: Why Customer Insight Matters More than Ever

What you will learn:

  • What “old school” CRM missed
  • Why the data conversation needs to happen—and fast!
  • The components of a successful customer analytics infrastructure
  • How IBM’s InfoSphere portfolio helps to accelerate customer insight in combination with IBM Cognos Business Intelligence

Presenter:
Jill Dyche,
Baseline Consulting

Event Date: 6/30/10
Event Time:
9:00 am PT / 12:00 PM ET
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